Shipping
All orders are shipped via NZ Courier, and tracking details are provided at the time the order is sent.
All orders are dispatched within 5 working days. Deliveries within the North Island take 1-2 days and 3-4 days in the South Island. For rural deliveries expect an extra 2 days.
Presently shipping to New Zealand addresses only.
Exchanges
We can process exchanges on a one for one swap basis for clothing that has been ordered in the incorrect size. Exchanged items must be in their original condition with all garment tags still attached.
We cannot process exchanges or returns on drink bottles or travel cups for hygiene reasons, or for change of mind.
Exchange requests must be made via the contact page within 10 working days of receiving the item. Please provide the 10-digit reference number found on your packing slip e.g #ABCD-123456
Exchanges can take up to 1 week to be processed once we receive them. Once your exchange is processed, you will receive a notification email with your new tracking details.
Goods will need to be returned at the purchaser's expense, and we take no responsibility if they are lost in transit.
